Privacy Policy

Privacy Policy

Effective Date: September 19, 2025

This Privacy Policy governs how Apex Trailer Supply (“we,” “us,” or “our”) collects, uses, maintains, and discloses information collected from users (“Users”) of the apextrailersupply.com website (“Site”). This policy applies to the Site and all products and services offered by Apex Trailer Supply.

Visit apextrailersupply.com/privacy-policy for full Privacy Policy and Terms of Service.

1. Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including:

  • When Users visit our Site

  • Register on the Site

  • Place an order

  • Fill out a form

  • Respond to a survey

  • Subscribe to our newsletter

  • Other activities, services, or features offered on the Site

Users may be asked for, as appropriate:

  • Name

  • Email address

  • Mailing address

  • Phone number

  • Credit card information

Users may visit our Site anonymously. We collect personal identification information only if voluntarily submitted. Users can refuse to supply personal information, but this may prevent engagement with certain Site features.

2. Non-Personal Identification Information

We may collect non-personal identification information whenever Users interact with our Site. This may include:

  • Browser name and type

  • Type of computer

  • Operating system

  • Internet service provider (ISP)

  • Technical information about Users’ means of connection

3. Web Browser Cookies

Our Site may use “cookies” to enhance User experience. Cookies may be used for:

  • Record-keeping

  • Tracking user activity

Users may choose to refuse cookies or receive alerts when cookies are sent. Some parts of the Site may not function properly if cookies are disabled.

4. How We Use Collected Information

We may use Users’ information for:

  1. Improving Customer Service
    Helps us respond more effectively to customer service requests.

  2. Processing Transactions
    Information provided during orders is used only to complete those transactions. We do not share this information with outside parties except as necessary to provide the service.

  3. Sending Periodic Emails
    Email addresses provided for order processing may be used to:

    • Send order-related updates

    • Respond to inquiries or requests

    • Send company news, updates, or product information (if opted in)

    Users may unsubscribe at any time via instructions included in each email or by contacting us through the Site.

5. How We Protect Your Information

We adopt appropriate data collection, storage, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information.

  • Sensitive information is transmitted over a SSL-secured channel and encrypted with digital signatures.

  • Our Site is in compliance with PCI standards to ensure secure handling of financial data.

6. Third-Party Websites

Our Site may link to third-party websites including partners, suppliers, advertisers, sponsors, and licensors. We:

  • Do not control the content or links on these sites

  • Are not responsible for their practices or policies

  • Recommend reviewing each site’s own privacy and customer service policies

7. Changes to This Privacy Policy

Apex Trailer Supply reserves the right to update this policy at any time. We encourage Users to check this page frequently for changes.
Continued use of the Site after posting of changes constitutes acceptance of those changes.

8. Your Acceptance of These Terms

By using this Site, Users signify their acceptance of this Privacy Policy and Terms of Service. If you do not agree, please do not use the Site.

9. Text Messaging Terms of Service

Definitions

  • “Opting In” refers to requesting, joining, or consenting to receive text messages.

  • “Text Message Service” includes any messages sent to your mobile phone (SMS, MMS, or successor protocols).

Consent

By opting in, Users agree to these Text Messaging Terms and our Privacy Policy.

E-Sign Disclosure

Consent to receive text messages also consents to the use of an electronic record. Users may withdraw consent by replying STOP.

Text Message Privacy

We respect your privacy. Information provided through the service is used only for text communication. SMS consent is not shared with third parties, except as required by law or to protect our rights.

Costs

Message and data rates may apply per your mobile plan. We do not charge for messages sent via this service.

Frequency

This service is conversational and person-to-person. The number of messages depends on your use and inquiries.

Opting Out

Reply STOP to any message to unsubscribe. Confirmation of the opt-out may be sent.

10. Contacting Us

If you have any questions about this Privacy Policy or your dealings with this Site, contact us at:

Apex Trailer Supply
481 S Meridian Rd
Hudson, MI 49247
Phone: 517-398-2556
Email: info@apextrailersupply.com